🥑
Swappi Docs
English
English
  • Intro
  • Getting Started
    • 1️⃣Choosing a Wallet
    • 2️⃣Connecting Your Wallet to Conflux eSpace
    • 3️⃣Getting CFX in Conflux eSpace
    • 4️⃣Bridging Your Tokens to Conflux eSpace
    • 5️⃣Adding Your Bridged Tokens to MetaMask
    • 6️⃣Connecting MetaMask to Swappi
    • 7️⃣Your First Swap!
    • 8️⃣Adding Liquidity to a Liquidity Pool
    • 🧑‍🌾Farming Tasty Avocados
    • 🌠Boosting Your Rewards
    • ➡️What's Next?
  • Quick Reference
    • 📌Bridges to Conflux eSpace
    • 📝Token Contract Addresses
    • 📝Liquidity Pools Token Addresses
  • Transferring Assets to Conflux eSpace
    • 🗺️Overview
    • 🏦From Exchanges
      • Transferring eSpace CFX from KuCoin to MetaMask
      • Transferring eSpace CFX from Gate.io to MetaMask
    • 🛰️From Conflux Core Space
      • Bridging Assets From Conflux Core with Fluent
    • 🌐From Other Networks
      • Bridging Assets with Butter Bridge
      • Bridging Assets from Ethereum with cBridge
      • Bridging Stablecoins with Meson
      • Bridging from Binance SmartChain with the eSpace Bridge
  • Products
    • 🔄Exchange
      • Token Swaps
      • How to Trade
      • Liquidity Pools
      • Adding Liquidity to a Pool
      • Removing Liquidity from a Pool
    • 🧑‍🌾Yield Farming
      • Overview
      • Finding a Farm
      • Putting your LP Tokens into a Farm
      • Adding LP Tokens to a Farm
      • Removing LP Tokens from a Farm
      • Collecting Your Farming Rewards
      • Returning Your Farm to Harvest
      • How often should I harvest my Rewards?
    • 🌠Boosting
      • Boosting your PPI Rewards
    • 💳Genesis Pass NFT
      • Transferring Your Swappi Genesis Pass NFT Using Confluxscan
    • 🎲Lottery
      • 🛠️Rules
      • 🎫Getting Your Ticket
      • 🎩How Are Winners Determined?
      • 💰Claiming Your Prize
      • ❓F.A.Q.
    • 🚀Launchpad
      • 🧑‍🚀About Swappi Launchpad
      • 💹Participating in an IDO
      • ❓F.A.Q.
  • About Swappi
    • 🥑About PPI
    • 📝Swappi Contract Addresses
    • 🛣️Product Roadmap
    • 🐞Bug Bounty Program
  • Wallets
    • 💰Supported Wallets
    • 🔐Using Your Ledger Hardware Wallet with Swappi
    • 🌊Connecting Fluent to Swappi
    • 🦊Using TokenPocket with Swappi
  • Get Help
    • Fixing Stuck Pending Transactions in Your Wallet
    • Checklist
    • General FAQ
    • Boost FAQ
  • Contact Us
    • Business Partnerships
    • Customer Support
    • Social Accounts and Communities
  • Brand & Logos
    • README
    • Downloads
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  1. Contact Us

Customer Support

There is NO customer support for Swappi. If you're experiencing issues,

  1. First check the General FAQ.

  2. If you can't find a solution, try reaching out to your local Telegram group.

Admins will NEVER send you a direct message. If anybody approaches you directly on e.g. Telegram pretending to represent customer support, please block them and report it as spam.

NEVER, under any situation, should you ever give someone your private key or recovery phrases. Immediately block and report anyone that asks for them.

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Last updated 3 years ago